1. LEGAL STATUS & ELECTRONIC RECORD
This document is an electronic record under the Information Technology Act, 2000 and rules framed thereunder and does not require physical or digital signatures.
These Terms and Conditions (“Terms”) govern access to and use of www.shoepark.store (“Website”) operated by ShoePark (“ShoePark”, “Company”, “We”, “Us”, “Our”).
By accessing or using the Website, you (“User”, “Customer”, “You”) agree to be legally bound by these Terms, our Privacy Policy, and our Refund & Return Policy, collectively referred to as “Policies”.
2. REGISTERED BUSINESS DETAILS
Business Name: ShoePark
Contact Email: support@shoepark.store
This address shall be deemed as the official address for all legal communications, notices, and jurisdiction purposes.
3. ELIGIBILITY
Use of the Website is available only to persons who are competent to contract under the Indian Contract Act, 1872.
- Users below 18 years may use the Website only under parental or guardian supervision.
- The guardian shall be responsible for compliance with these Terms.
4. SCOPE OF SERVICES
ShoePark Store operates as an online and offline retail platform offering footwear, bags, socks, clogs, and accessories for men, women, and children across India.
We reserve the right to modify, suspend, or discontinue any product or service without prior notice.
5. ACCEPTANCE & MODIFICATION OF TERMS
These Terms constitute a valid and binding agreement.
ShoePark reserves the right to modify or update these Terms at any time. Updates shall be effective immediately upon publication on the Website. Continued use of the Website shall constitute acceptance of such changes.
6. USER ACCOUNT & RESPONSIBILITIES
To access certain features, Users may be required to create an account.
You agree to:
- Provide accurate and complete information
- Maintain confidentiality of login credentials
- Be responsible for all activities conducted through your account
ShoePark reserves the right to suspend or terminate accounts involved in misuse, fraud, or violation of these Terms.
7. PROHIBITED ACTIVITIES
Users shall not:
- Use the Website for unlawful purposes
- Attempt unauthorized access or data breaches
- Upload malicious code or viruses
- Scrape, copy, or exploit Website content
- Impersonate any individual or entity
Violation may result in immediate termination and legal action.
8. PRODUCT INFORMATION & DISCLAIMER
- Product images are illustrative; actual products may vary slightly.
- ShoePark does not guarantee color accuracy across devices.
- Product availability and specifications may change without notice.
ShoePark reserves the right to cancel orders arising from incorrect pricing or technical errors.
9. PRICING & PAYMENT
- All prices are in INR.
- Taxes, shipping charges, and other fees are displayed at checkout.
- Payments are processed via secure third-party payment gateways.
- ShoePark does not store card, UPI, or banking credentials.
Orders are confirmed only after successful payment authorization.
10. ORDER ACCEPTANCE & CANCELLATION
Order confirmation does not imply guaranteed fulfillment.
ShoePark reserves the right to cancel orders due to:
- Stock unavailability
- Pricing or system errors
- Suspected fraudulent activity
- Incorrect customer information
Customer-initiated cancellations are permitted only before dispatch.
11. SHIPPING & DELIVERY
- Delivery timelines are indicative and not guaranteed.
- Delays may occur due to logistics partners, weather, or force majeure.
- Once dispatched, delivery responsibility lies with the courier partner.
ShoePark shall not be liable for delays beyond its control.
12. RETURNS, REFUNDS & EXCHANGES
All returns, refunds, and exchanges are governed strictly by our Refund & Return Policy, available on the Website.
Key conditions include:
- Products must be unused, unworn, and in original condition
- Tags, packaging, and invoice must be intact
- Requests must be raised within the prescribed timeline
Refunds are processed after inspection and credited to the original payment method.
ShoePark reserves the right to reject ineligible returns.
13. PRIVACY & DATA PROTECTION
Personal information collected through the Website is governed by our Privacy Policy, which forms an integral part of these Terms.
By using the Website, you consent to:
- Collection, storage, and processing of personal data
- Use of data for order fulfillment, customer support, and legal compliance
ShoePark complies with applicable Indian data protection laws.
14. USER-GENERATED CONTENT
By submitting reviews, images, or feedback, you grant ShoePark a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, and display such content.
ShoePark reserves the right to remove inappropriate or misleading content.
15. INTELLECTUAL PROPERTY
All Website content including logos, text, graphics, designs, and trademarks are the exclusive property of ShoePark Store and protected under applicable laws.
Unauthorized use is strictly prohibited.
16. THIRD-PARTY SERVICES
The Website may contain links to third-party platforms (payment gateways, logistics partners, social media).
ShoePark shall not be responsible for third-party policies, content, or actions.
17. COMMUNICATION CONSENT
By using the Website, you consent to receive communications via email, SMS, WhatsApp, or other electronic means for transactional, promotional, or legal purposes.
18. DISCLAIMER OF WARRANTIES
The Website and services are provided on an “as is” and “as available” basis.
ShoePark disclaims all warranties except those required under applicable law.
19. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
- ShoePark shall not be liable for indirect or consequential damages.
- Total liability shall not exceed the value of the product purchased.
20. INDEMNITY
You agree to indemnify and hold harmless ShoePark Store from any claims, losses, damages, or legal expenses arising from misuse of the Website or violation of these Terms.
21. FORCE MAJEURE
ShoePark shall not be liable for failure or delay due to events beyond reasonable control, including natural disasters, government actions, cyber incidents, or technical failures.
22. GOVERNING LAW & JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India.
Exclusive Jurisdiction:
Courts at Gingee, Tamil Nadu, shall have exclusive jurisdiction over all disputes arising from these Terms, the Website, or transactions conducted thereon.
23. SEVERABILITY
If any provision of these Terms is held invalid, the remaining provisions shall continue in full force and effect.
24. CONTACT & LEGAL NOTICES
All legal notices or communications shall be sent to:
📧 support@shoepark.store
📍 Shoe Park, Gingee – 604202, Tamil Nadu, India